Privacy Policy

We may collect name, email address, phone number, billing details, order details, product/service interest, messages submitted through forms, files submitted for publishing or media services, device/browser information, IP address, cookies and payment transaction references.

Payments on this website are collected by a third-party payment service provider authorised to operate in India. Card, UPI and net banking credentials are entered on the provider's systems and are never collected or stored by us. We make no claim to hold any payment security certification ourselves; the relevant certifications are held by the payment service provider.

Payments are processed through approved payment gateway providers. We may receive payment status, order ID, payment ID, refund ID and related transaction references. We do not store card numbers, UPI PINs, CVV or net-banking passwords on our website.

We use personal data to process orders, provide access or delivery, send receipts and service updates, respond to support requests, manage refunds/cancellations, improve website performance, comply with law, maintain records and protect against fraud or misuse.

By submitting information or placing an order, you agree to the use of your information for the stated purpose. Marketing communication, where used, should include an opt-out method.

We may share information with payment gateway providers, hosting providers, email/SMS/WhatsApp service providers, logistics providers where physical delivery applies, professional advisers, legal authorities where required and service partners needed to fulfil your order.

We retain order, payment, tax and support records for as long as required for business, legal, tax, accounting and dispute-resolution purposes.

You may contact us to request access, correction, updating, withdrawal of consent, or grievance redressal related to your personal data, subject to applicable law and legitimate retention requirements.

We use reasonable technical and organisational measures to protect personal data. No internet transmission is fully risk-free, and customers should use secure devices and avoid sharing passwords or OTPs.

If a service is used by a minor, it should be purchased or supervised by a parent or legal guardian.

Email office@srplblr.com with the subject line 'Privacy Request'. Include your registered email address and order ID, if applicable.

Sanctus Redemptor Private Limited, No. 9/1, Clarke Road, Richards Town, Bengaluru 560084, Karnataka, India.